So, what have I been up to as the Volunteer Director of Program Sales and Merchandising for the 2013 Brier in Edmonton? Since the venue tour in June, I've been intermittently busy keeping in touch with my volunteers! In June I received my first lists (one for Program Sales and one for Merchandising) of volunteers to contact. I called each person (or played phone tag and left messages) to introduce myself, explained a bit more about the position they had applied for, and answered any questions volunteers had. I also sent out a welcome email. Sound easy, right? Well, this is the part where I admit I HATE TALKING ON THE PHONE. Seriously. Hate it. So calling 40 strangers wasn't high on my list of priorities. The volunteers were lovely though, most were excited I had contacted them, or just happy to be on the list. So not scary at all, I just have a weird phone phobia I guess. Also, you'd be surprised how long calling 40 people takes. I sent my first lists back to the office, ...